Frequently Asked Questions
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What does Floral Chateau Offer?
We are luxury florist who create a variety of floral arrangements and bouquets. We provide fresh roses, glitter roses, and money bouquets, which is our speciality.
We also offer our signature Mini Money Bouquet, which is avaialble for shipping in the US Only.
We offer premium florals for all of our floral arrangements and bouquets.
Where are you located?
We are centrally located in East Flatbush, Brooklyn, New York, easily accessible by the 2 and 5 trains, as well as the B35 and B44 bus lines.
Pickup Information:
For order pickups, the exact address will be shared when your order is confirmed with payment. Please note: All visits/Pickups are scheduled in advance.
Do you offer fresh flower arrangements?
Yes. In addition to our signature money bouquets, we offer fresh roses made with only premium flowers.
How can I order a money bouquet?
Each Money Bouquet is custom-made just for you. To order, submit an order form and we’ll email you an invoice.
Production begins once payment is received and takes 7–10 business days.
You’ll be notified when your bouquet is ready, and a pick-up appointment will be scheduled with one of our specialists.
Please bring a valid ID to receive your order.
Can I customize my money bouquet?
Absolutely. Our money bouquets are fully customizable.
The order form helps us capture the details to ensure we bring your exact vision to reality.
How should I care of my money bouquet?
Floral Chateau money bouquets are crafted with high-quality faux roses, designed to last forever with minimal care. Here’s how to keep your bouquet looking beautiful:
Display anywhere – Faux roses don’t wilt, so your bouquet can be enjoyed as a keepsake indefinitely.
Avoid direct sunlight – While durable, prolonged sun can slightly fade colors over time.
Dust gently – Use a soft cloth or feather duster.
Handle with care – You can keep the bouquet intact as a display or carefully take apart the money without worry — there’s no time constraint or pressure.
How should I care for faux flowers?
Some of our designs feature faux florals, and we always indicate their use for full transparency. Faux flowers are crafted to last indefinitely with minimal upkeep. To keep them looking their best:
Dust regularly – Gently wipe with a soft cloth or feather duster.
Avoid direct sunlight – Prolonged exposure can fade colors.
Keep dry – Do not water, as moisture can damage the materials.
Handle with care – Move and arrange delicately to preserve shape and detail.
Handle gently – Move and arrange with care to maintain shape and delicate details.
Can I walk in to place an order?
At this time, walk-ins are not permitted. All orders must be placed 7 to 10 days in advance.
How does order pick up work?
For pickups, the exact address will be shared once your order is confirmed. We operate by confirmed order and scheduled pickup only.
How far in advance should I place my order?
All bouquets are made-to-order. Please place your order at least 10 days before your desired date.
We recommend ordering early, especially for custom Money Bouquets, as availability may be limited during peak seasons and holidays.
What occasions are your floral designs perfect for?
Our designs are perfect for birthdays, anniversaries, graduations, Bridal showers, baby showers, milestone celebrations, Mother's day, Valentine's day and meaningful “just because” moments.